Firearms Refinishing Policies:
All prices are quoted assume that we receive the firearm or item to be coated completely disassembled and do not include the reassembly of the firearm. WE WILL NOT REASSEMBLE FIREARMS OR ITEMS THAT WERE SENT UNASSEMBLED. Prices also do not include return shipping and insurance and reflect a 3.5% cash discount. If you would like to receive the cash discount, please pay by Cash (if you are a local customer) USPS money order or let us know when ordering and we can send you an eCheck invoice so you can pay by check online. If paying by eCheck please know that it takes about 3 days for the eCheck to clear. We will not begin work without your invoice being paid in full and all funds clearing our processors.
We are happy to talk to you over the phone however, we prefer email. This allows us to respond to you in during times that we are not working with other customer’s firearms. Should we not answer the phone, please leave a voicemail and we will return your call as time allows. Also, note that we are in the mountain time zone and may be either a few hours ahead or behind you.
We will send a confirmation email to you prior to any work being completed. We will require you to respond to this email as confirmation that you approve the work that we are going to complete. We will not begin work unless we get your WRITTEN confirmation to this email. Prices are subject to change without prior written notice. Not all firearms are the same and sometimes special circumstances may cause us to modify the quote that we have provided. We will notify you if there are any special circumstances upon receipt and inspection of the firearm and provide a revised quote before services are performed.
We will only accept either completely ASSEMBLED (if you are paying us to disassemble the firearm) or completely DISASSEMBLED firearms. If the firearm is disassembled, you must include a parts inventory so we can check off what we have received and what we are sending back. We are not responsible for parts that are missing or lost if we do not receive this inventory list and it balances with what was received in the box. Please note that we will only disassemble commonly known firearms (Beretta, Sig, Smith & Wesson, Glock, AR and AK variant firearms). If in doubt as to if we will disassemble a firearm or other item please contact us with the make and model.
To the best of our ability, we will perform a non-firing function test when completely assembled firearms or items are received. Please do not send us a firearm or item that is in a non-working condition without notifying us first. We will not begin work until we have verification that this is a non-working firearm or item.
There will be a $35 surcharge for colors that we do not regularly keep in stock.
Please note that there are some regulations in other areas that limit what colors that firearms or firearm accessories may be coated in. It is YOUR responsibility to understand any local laws, codes and/or regulations regarding firearm possession, ownership or re-finishing. Unless you are a resident of Helena, Montana we do not know of your laws, codes and/or regulations.
We will not remove staked items from your gun or item. We can either do our best to tape off the part(s) to keep the original finish or remove the finish and refinish it/them with the rest of the firearm or item (there is an additional charge if you want us to paint “dots” back on your sight).
When you approve work to be completed, you are authorizing us to DESTROY the existing finish of the firearm or item that you send us. We will not be held responsible for the loss of “collectors value” of the firearm or item being refinished.
We require that you use your firearm in a responsible manner and use proper storage techniques to keep the firearm or item from unauthorized individuals and children. This is especially true with brightly colored firearms as children may be attracted to these items thinking that they are toys. Should you need a safe storage device let us know as we will provide a safe storage device (firearm cable lock) with your firearm or item for a nominal charge.
We will receive firearms from individuals (with a copy of your government issued photo ID) and FFLs. however, we only ship firearms to other FFLs. All shipments will require a signature as per the GCA of 1968.
The Gun Control Act of 1968 forbids common or contract carriers (FedEx, UPS, USPS, etc.) from knowingly delivering in interstate or foreign commerce any firearm without obtaining “written acknowledgement of receipt” from the recipient of the package or other container in which there is a firearm, per 18 U.S.C. §922(f)(2). Typically, this is accomplished when the contract carrier requests the receiving FFL or its employee to sign for the shipment when it arrives. (https://www.atf.gov/firearms/docs/federal-firearms-licensees-newsletter-june-2010/download page 3)
Glock specific policies
Glock front sights that are not screwed in, they need to be replaced in the refinishing process. We can do this for an additional charge ($5, I stock OEM plastic front sights and install them free if purchased from me with your Cerakote job) or simply remove the sight and return the finished slide to you without the front sight. A picture below shows you what the underside of the front sight should look like if you have a screw in front sight. If it doesn’t look like this, it needs to be replaced in order to have a quality refinishing job.
If you have plastic OEM rear sights they will be destroyed during removal so new sights will also need to be purchased. Plastic OEM rear sights are currently $5 if supplied by us (no labor to install them if bought from me with your Cerakote job).
Any sight replacement because of the issues listed above will incur additional charges if you want them replaced. If you do not want us to replace the sights we can return the slide without sights for no additional charge.
Glocks have a plastic channel liner in the slide. I MUST replace this when re-finishing the slide. This Channel Liner replacement adds $5 to the cost of your Cerakote job. I only use OEM Channel Liners from Glock.